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privacy_policy (1)



Your privacy is important to us. It is Provision Research and Event’s policy to respect your privacy regarding any information we may collect from you across our website, www.provisionresearch.co.za, and other sites we own and operate.


Provision Research subscribes to the provisions of the Protection of Personal Information Act 4 of 2013 (“POPI”) and will only process Personal Information as stipulated in POPI. By providing us with your Personal Information you consent to us using such Personal Information in terms of POPI to provide a service to you.


We only ask for personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent. We also let you know why we’re collecting it and how it will be used.


We only retain collected information for as long as necessary to provide you with your requested service. What data we store, we will protect within commercially acceptable means to prevent loss and theft, as well as unauthorised access, disclosure, copying, use or modification.


We will only share any personally identifying information with third parties, if you give us consent to do for further business engagements.


You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services.


Your continued use of our website will be regarded as acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information, feel free to contact us.


What information we collect


We will need to ask you for certain personal information to give you the best possible experience when you engage with us (via our websites or otherwise) and when you use our products and services. We will also collect other information about you and the devices you use to access our website, or we may ask third parties to do this for us, in these cases we do so by using technologies such as cookies.


Contact information


When you express interest in sponsoring, registering for attendance, or subscribing to our newsletters, we'll request certain contact details from you. This information could encompass your complete name, company address or location, landline and mobile phone numbers, as well as email address. If the services or products you choose entail charges, we'll also require payment details, which may involve providing credit card or debit card information.


Professional Information


Additionally, when inquiring about sponsorship, registering for attendance, or subscribing to our newsletters, we may request professional details from you. This may encompass details such as company name, company address, company email address, job title, and industry affiliation.


Editorial purposes


Your personal information may be used by us for editorial purposes. For example, this may include information you provide during an online survey conducted by our editors.


Cookies


All our websites utilize Cookies, which are essentially straightforward text files. They are not executable programs, meaning a cookie cannot harbor a virus or any other application. Furthermore, cookies are minimal in size, so there's no risk of overwhelming your hard drive with an abundance of them.


How we use your information


We utilise your personal information in various ways to enhance the effectiveness of our products and services, including:


• Facilitating your access to our website and utilising our services.


• Welcoming you as a new or returning customer and ensuring continued provision of our products and services.


• Informing you about significant alterations to our products, services, terms, or privacy policy.


• Notifying you via email or upon logging in to the site regarding significant changes to our products, services, features, terms, or privacy policy.


• Verifying your identity and authenticating the information provided by you.


As part of our service provision, we undertake identity confirmation and information authentication for security purposes. To process payments and collect arrears Your information will be utilised to handle the payments associated with signing up for our services or purchasing our products, as well as for the retrieval of any subsequent payments or outstanding balances related to those services or products. To provide and improve customer support We will use your information to be able to provide and improve the customer support we provide to you. To send you service communications We will use your information to contact you to tell you about changes to or issues affecting the products or services you are taking.


Marketing


We will use your information for marketing purposes such as if we think one of our products, services or offers, or those of our third-party partners, may interest you, we or they may contact you about them by email, SMS or on the phone. You can opt out of marketing communications at any time by following the instructions in the email or SMS or by contacting us at ad@provisionresearch.co.za.


Market research


We may choose specific customers to participate in market research. If you agree to participate, your feedback will help us enhance our products and services. Additionally, we may administer prize draws, competitions, membership offers, surveys, and other promotional activities.


To maintain our records and other administrative functions Like any business, we need to ensure that we maintain comprehensive and up to date records of the ways we process your personal information and other operational activities and therefore we will process the information you provide for record-keeping, updates and general administrative purposes.


Consent


When we gather additional information from you, such as through enquiry forms on our websites or by using cookies to collect data about the device you use to access our website, or occasionally when third parties collect this information on our behalf, we will request your consent before proceeding. If you choose not to provide consent, or if you later withdraw your consent, it may impact our ability to deliver the services you desire.


We may also seek your consent in the following circumstances:


• Marketing: Periodically, we aim to inform you about products, services, and offers from Provision Research and our partners.


• Market research: We may invite you to participate in market research activities, with your feedback given voluntarily.


• Management of prize draws, competitions, membership offers, surveys, and other promotional activities.