Delegate feedback

“Thank you for the training course. It was very practical and informative.” ABSA 

“This was one of the best training’s that I have attended. The trainer was outstanding.” Anglo American

“A very well organised conference. The speakers  shared too much valuable information which I can now start implementing in my work place. Thank you Provision Research!” DHL

Public courses

Provision Research

Why you cannot miss this master class?

“Processing” personal information includes collecting, collating, storage, modification, merging, updating, dissemination and usage of data and information. The means of doing so include electronic communication, which means any text, voice, sound or image message sent over an electronic communications network.

The POPI Act will test your business from the granular to the macro issues.

Compliance will have an impact on the processes, technology and manner in which employees handle and process personal information. The Act provides for a one-year implementation time frame.

The Chairperson of the Information Regulator wants to have POPI fully active from 2018.

So, has your business appointed an Information Officer? Have they started working on the following:

  • An Awareness Process for staff members;
  • A Promotion of Access to Information Act (PAIA) Manual Update;
  • Internal Systems to Process Requests;
  • Measures and Standards; and
  • A Compliance Framework?

By the end of the course, delegates will be competent  in:

Who should attend?

Anyone tasked (or involved) with complying with POPI within their company. Legal advisors (corporate lawyers or in-house lawyers) – to provide good legal advice on privacy issues.

  • CIOs and IT Managers – to manage ICT.
  • IT Operators – to ensure that ICT operates within the bounds of POPI.
  • IT and Data Security officers – to secure ICT and personal information.
  • IT Governance officers and specialists – to govern ICT.
  • Information officers – to balance access to and protection of information. To stay out of jail.
  • Marketing Managers – to market in accordance with the law.
  • Compliance officers – to effectively comply with privacy laws.
  • Auditors and assurance providers (internal and external) – to audit and provide assurance regards privacy.
  • Risk Officers and Managers – to manage privacy risks.
  • HR and Payroll Managers – to ensure that the personal information of employees is protected.
  • Credit Managers – to ensure that personal information of creditors and debtors is protected.
  • Pension Fund Trustees – to ensure that the personal information of beneficiaries is protected. Directors (executive and non-executive, CEOs and FDs) – to discharge their legal duties and direct the course of the organisation, especially direct.


Emotional Intelligence Training

Why you cannot miss this course?

Emotional Intelligence is the single most important indicator in producing people who are able to work effectively in organisations at the highest levels. Longer term sustainability, requires that people go beyond I.Q. and develop their full E.Q. This course is an invitation to go on a journey of self-awareness and develop effective and professional interpersonal skills.

Furthermore, the course helps you understand and manage your negative emotions and increase your resilience. In fact, it is known that it is not the hardest working or most intelligent people who succeed, but people who have high levels of emotional intelligence and who are able to illicit the cooperation of their colleagues and lead and motivate teams of people.

EQ explains why some people excel while others who appear to have similar capabilities lag behind. This course will contribute to both personal excellence and greater leadership capabilities. We explore the solidity of our self-confidence and the way in which it supports our sense of competence, capability and ability to win out in changing or adverse situations.

The course helps delegates develop a range of tools and techniques for building their emotional intelligence for an effective and successful life.

Learners accessing this Unit Standard must be competent in communication NQF level 4.

Benefits of attending

  • Credit bearing that means you are building credits towards a Qualification in Management.
  • Practical exercises and one on assessments with the facilitator.
  • Facilitated by an experienced facilitator who specialises in body language, neuroscience and EQ.

By the end of this course you will take home a certificate of competency in:

  • Mastering the principles and concepts of emotional intelligence
  • Giving and receiving feedback in and emotionally intelligent manner
  • Adopting behavioural skills in the context of self-awareness and emotional intelligence
  • Streamlining techniques for improving levels of emotional intelligence.

Who should attend?

-Heads of departments



-Team leaders


Across all industries




Risk Assessment and Management

Why you cannot miss this master class?

In business, some risk is always unavoidable and, of course, taking risks often means better payout, growth, and success. The ability to assess and manage risk effectively is the key that differentiates recklessness from justified chances.

Learn how to integrate enterprise-wide risk management in line with global standards. Learn how to implement it within your organisation to achieve good corporate governance and effective internal controls. Use a consistent, standardized and adaptable approach to risk identification and analysis, risk rating and development of practical risk treatment action plans.

This course is an intensive hands-on course which will enable you to confidently identify and manage risks at the organisation, department or station level.

By the end of the course, delegates will be competent  in:

  • Conducting risk management workshops in your organisation
  • Management roadmap for Enterprise Risk Management
  • Governance/Risk relationship
  • Operational Risk Framework
  • Reputation Risk Management
  • Considerations for managing Strategic, Operational and Project Risks
  • Risk Reporting, Monitor & Review
  • Risk Appetite and Tolerance
  • Risk treatment process

Who should attend?

Practicing risk managers and champions, business leaders responsible for governance, risk and compliance, executives and heads of departments requiring a better outcome to embedding risk management (working across functions/matrix environment), accountants, auditors, consultants, project managers, safety practitioners and solicitors, risk professionals/experienced practitioners looking to expand into governance and compliance as well as practitioners requiring a refresher on recent developments in risk management.